📑 Terms & Conditions for Insurei.ai

Effective Date: August 6, 2025

Last Updated: August 6, 2025

These Terms & Conditions ("Terms") govern your access and use of the Insurei.ai platform and services. By accessing our website, registering an account, or using our voice AI solutions, you agree to be bound by these Terms and our Privacy Policy.

The use of raw or derived user data received from Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.

1. Eligibility

To use our services, you must:

Be at least 18 years old

Have the authority to bind your company or employer

Agree to these Terms

2. Description of Service

Insurei.ai provides:

AI Voice Assistants tailored for insurance use cases

Appointment booking via calendar integrations

Smart call routing and voice transcription

Department-wise call forwarding

Voice-enabled customer support and feedback collection

3. Google API Compliance

If you connect your Google account to Insurei.ai, our use of Google user data will comply with the Google API Services User Data Policy, including the Limited Use requirements.

4. Account Responsibilities

Provide accurate and complete information

Maintain confidentiality of login credentials

Notify us immediately of any unauthorized use

5. Payment & Billing

All fees are billed monthly or annually via secure payment gateways

You may cancel your subscription anytime; cancellations are not retroactive

Refunds are only issued where legally required

6. Acceptable Use

You agree not to:

Violate any applicable laws or regulations

Use the platform to harass, threaten, or defame

Reverse-engineer, resell, or misuse the software

7. Ownership & Intellectual Property

All trademarks, logos, and software are the property of AICover Technologies LLC

You may not use our branding or materials without written permission

You retain all rights to your content, but grant us a license to use it to provide services

8. Confidentiality

Both parties agree to keep confidential any business, technical, or proprietary information shared under this agreement.

9. Limitation of Liability

We are not liable for indirect, special, or consequential damages

Our total liability is limited to the fees paid by you in the preceding 12 months

We are not liable for issues caused by third-party integrations or platforms

10. Indemnification

You agree to indemnify and hold harmless Insurei.ai from any claims, damages, or liabilities arising out of:

Your use of the service

Violation of these Terms

Third-party disputes involving your use of Insurei.ai

11. Termination

We reserve the right to suspend or terminate your access:

If you breach these Terms

For inactivity or non-payment

As required by law

12. Governing Law

These Terms are governed by the laws of California, and any legal action shall be filed in the courts located in San Francisco County.

13. Force Majeure

We are not responsible for delays or failures caused by events beyond our control (natural disasters, war, service outages, etc.).

14. Modifications

We may revise these Terms at any time. Continued use of the platform after such updates means you accept the changes.

15. Contact

support@insurei.ai

Address

AICover Technologies LLC

2603 Camino Ramon suite 200, San Ramon, CA 94583